Water damage can disrupt your home and cause significant costs. Whether from burst pipes, roof leaks, or flooding, it’s essential to understand how insurance claims for water damage work. If you don’t take the right steps, your could experience insurance claim denials. By being proactive, you can reduce the chances of this happening.

If you live in Pennsylvania, West Virginia, or Maryland, A H Neaman Company can help. As experienced public adjusters, we work for you, ensuring your claim gets processed correctly. In this blog, we’ll share why water damage claims get denied and how you can prevent it.

Common Reasons for Water Damage Insurance Claim Denials

Insurance claims for water damage are sometimes denied. This can happen for various reasons, some of which are avoidable. The most common reasons for denials include:

• Lack of Maintenance: If damage results from poor maintenance, insurance may deny the claim. For example, leaking pipes or a damaged roof may be excluded if the problem was neglected over time.
• Flood Damage: Flood damage isn’t covered by most homeowners policies. If flooding causes water damage, you’ll need a separate flood insurance policy.
• Exceeding Coverage Limits: If your damage exceeds your policy’s limits, the insurer may cover only part of the cost or deny the claim.
• Not Documenting the Damage: If you don’t document the damage properly, your claim could be rejected. Insurance companies need clear evidence to process claims.
• Policy Exclusions: Policies often have exclusions for mold, sewer backups, or slow leaks. If your damage falls under one of these exclusions, your claim may be denied.

Knowing these common reasons for denials can help you avoid them and increase your chances of a successful claim.

Steps to Prevent Water Damage Insurance Claim Denials

While you can’t always prevent water damage, you can take steps to reduce the risk of a claim denial. These steps will help you avoid common pitfalls and ensure your claim is handled fairly.

Regularly Maintain Your Home

Maintaining your home is one of the best ways to prevent damage and ensure that your insurance covers repairs. Insurers expect homeowners to take care of their property. If damage occurs because of neglect, the insurance company may deny your claim.

Check areas like your basement, attic, and plumbing for leaks or signs of water damage. Fix any problems quickly. Regularly inspect your roof for damage and keep gutters clear of debris. Maintaining your home shows that you take responsibility and helps avoid a claim denial due to neglect.

Understand What Your Insurance Covers

Homeowners insurance may cover certain types of water damage, but it often excludes others. Review your policy to understand what is covered. Typically, homeowners insurance covers sudden and accidental water damage, such as from burst pipes. However, it will not cover damage from floods, mold, or gradual leaks.

If you live in an area prone to flooding, you may need to purchase separate flood insurance. If you want sewer backup coverage, ask your insurer about adding it. Understanding your policy’s limits and exclusions is essential to avoid unexpected issues when filing a claim.

Document the Damage Thoroughly

Documenting water damage is critical to a successful claim. Without clear evidence, your insurer may not process your claim or may offer less than you deserve. Take detailed photographs and videos of all affected areas, including structural damage and personal belongings. Before cleaning up, take as many photos as possible.

Keep a written record of the damage. Include when the damage occurred, how it was discovered, and any actions taken. If you’re unsure what to document, a public adjuster can guide you.

Act Quickly to Mitigate the Damage

Insurance companies expect you to act quickly when water damage occurs. If you wait too long to take action, the damage could worsen, and the insurer may deny your claim. For example, if you delay turning off the water supply, mold could start to grow, and your insurer might argue that you could have minimized the damage.

Take quick steps to stop the water source. If necessary, call in professionals for water removal. Keep receipts for any actions you take to mitigate the damage. This will show your insurer that you took reasonable steps to prevent further harm.

Hire a Public Adjuster

If you’re concerned about a claim denial or want to make sure you get the maximum payout, consider hiring a public adjuster. A public adjuster works for you, not the insurance company. They can help you document the damage, assess the full extent of the loss, and negotiate a fair settlement with the insurer.

At A H Neaman Company, we specialize in helping homeowners in Pennsylvania, West Virginia, and Maryland with water damage claims. We ensure your claim is filed correctly, properly documented, and reviewed by your insurance company. Our goal is to help you get the compensation you deserve.

Why Call A H Neaman Company?

Dealing with water damage is stressful enough. The last thing you want is an insurance claim denial adding to your burden. By following the right steps and working with a public adjuster, you can help prevent denials and ensure your claim is handled properly.

At A H Neaman Company, we assist homeowners in Pennsylvania, West Virginia, and Maryland with water damage claims. Our team is experienced in reviewing policies, documenting damage, and negotiating with insurance companies. We fight for your best interests to make sure you receive the maximum payout.

If you’re facing water damage or have concerns about your insurance claim, call A H Neaman Company today. We’re here to help you navigate the claims process and get the compensation you deserve.