How to Handle Underpayment of Fire and Water Damage Claims

Dealing with fire or water damage can be overwhelming. It disrupts your life and forces you to make difficult decisions. Insurance claims should help alleviate some of the financial stress, but sometimes they don’t cover all the costs. When you find you are claim underpaid, it’s frustrating and can make the recovery process harder.
Underpaid claims happen more often than you might think. Insurance companies may miss crucial details, underestimate damage, or overlook hidden issues. However, you have the power to handle this situation. In Pennsylvania, West Virginia, and Maryland, A H Neaman Company, a trusted public adjuster, can help you secure the compensation you deserve.
Why Do Fire and Water Damage Claims Get Underpaid?
Insurance companies typically assign an adjuster to assess the damage after a claim is filed. However, this evaluation doesn’t always result in a fair settlement. The insurer might offer a lower payout for several reasons:
- Mistakes in the damage assessment: The adjuster may not spot all the damage or miss hidden issues that affect the cost of repairs.
- Underestimating property value: Insurers sometimes value damaged property too low or ignore items that were also harmed.
- Policy exclusions: Some damage may not be covered due to exclusions in your insurance policy.
- Failure to include all related costs: Additional costs like temporary housing or business interruptions can be overlooked.
If your insurance company underpays your claim, you don’t have to accept the offer. With the right steps, you can increase your chances of a fair settlement.
How to Address an Underpaid Fire or Water Damage Claim
If you find your fire or water damage claim underpaid, here’s how to address it:
Contact Your Insurance Company
The first step is to get in touch with your insurance company. Review the offer carefully and ask for a detailed explanation of how they determined the payout. Sometimes, the insurer might have missed something or made a mistake. If the settlement offer seems too low, request a more accurate assessment.
If the insurance company won’t adjust the offer or fails to provide a satisfactory explanation, consider getting professional help. This is where a public adjuster comes in.
Hire a Public Adjuster to Re-Assess the Damage
A public adjuster is an independent professional who works for you. They’ll assess the damage again, ensuring the insurer didn’t overlook any key issues. Public adjusters are skilled in handling insurance claims and can provide a detailed report to support your case.
At A H Neaman Company, we help homeowners and business owners in Pennsylvania, West Virginia, and Maryland. Our team will carefully inspect the damage, review your policy, and identify any missed costs. We’ll also help document everything to make your case stronger.
Review Your Insurance Policy
Before disputing the claim, it’s important to fully understand your insurance policy. Review the terms and conditions to see what’s covered. If the insurer denied coverage for certain damage, knowing your policy’s exclusions and limitations will help you make your case.
A public adjuster can help clarify your policy. We’ll go over the details with you and ensure the insurer is meeting their obligations. Our team will also identify any gaps in your coverage that might have led to the underpayment.
Document Additional Damage
Once you’ve contacted the insurance company, the next step is to document any damage that might have been missed. Take clear, detailed photos and videos of all affected areas. Don’t forget to capture hidden damage like mold growth or structural issues. This documentation is key to supporting your claim.
Keep detailed records of any repairs, including receipts or invoices for completed work. If the insurance company missed something, this extra evidence will help prove your case.
Appeal the Decision
If the insurance company still doesn’t offer a fair payout, you have the right to appeal their decision. Many insurance companies have an internal process for handling disputes. You can work with your public adjuster to file an appeal, which often includes submitting new evidence or repair estimates.
Public adjusters are experienced in the appeals process. We know how to present your case effectively and can negotiate with the insurer to increase your payout.
How A H Neaman Company Can Help You
At A H Neaman Company, we specialize in helping clients deal with underpaid claims. If you live in Pennsylvania, West Virginia, or Maryland and are struggling with a fire or water damage claim, we are here to help. Our team will assess the damage, review your policy, and negotiate with your insurer to ensure you get a fair settlement.
We understand the stress that comes with dealing with underpaid claims. Let us help you navigate the process and recover the compensation you deserve. With years of experience and a dedicated team, we will fight for your rights.
Final Thoughts
Fire and water damage are already stressful enough. When your insurance company underpays your claim, it only adds to the burden. However, with the right steps, you can address this issue and get the compensation needed to repair the damage.
If you find your fire or water damage claim underpaid, don’t hesitate to contact A H Neaman Company. As experienced public adjusters in Pennsylvania, West Virginia, and Maryland, we will help you ensure that your claim is handled properly. Call us today, and let us help you get the full compensation you deserve.